Sevitren railway modeling, through the page www.sevitren.es informs about products, offers and news related to railway modeling.
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The products published on the portal are in stock, however if due to an increase in demand it causes the timely depletion of stock and/or there are delays in their replacement, those customers to whom the order does not occur will be informed. It could be delivered to you in the usual time
Price and shipping costs.
The prices of each item are expressed in euros and include value added tax (VAT). Items and prices may be subject to change, however, the price will always be respected once the sale is made.
The shipping costs are detailed in the corresponding section and will depend on both the amount of the purchase made and the destination of the shipment. The expenses derived from this concept will always be borne by the client, unless expressly indicated otherwise.
During the purchase process through the online store, the customer will be offered different forms of payment.
1.- Transfer to our following Banco Santander account, indicating the buyer's name and assigned order number.
IBAN ES36 0049 5907 44 2316129833
The client can make the payment by any of the means available without additional costs. If within a maximum period of 72 hours from the completion of the purchase the payment has not been made, the sale will be considered as not made. Sevitren model railway reserves the right to make sales to customers who have incurred in previous defaults.
3. - Credit Card.
Payment can be made by credit/debit card (Visa, Mastercard) through the secure Redsys system integrated into our website. This method is supported by the Redsys system.
Sevitren railway modeling will send the order through the Spanish national postal service. The shipment will be made by certified mail with tracking number. The delivery time will vary depending on the country of destination. In the event of any delay in shipping due to exceptional causes, the customer will be notified. Sevitren serves products to all the countries of the European Union and to other countries outside the Union, the client can consult Sevitren for the list of countries outside the European Union to which we serve our products.
The products sold are subject to the warranty conditions of their respective manufacturers. Deficiencies caused by blows, incorrect use or improper handling, incorrect installations, repairs or modifications made by the buyer or by third parties, etc., or materials that are worn by use, are excluded from the guarantee.
The product warranty is the responsibility of the manufacturers. In the event that the client prefers that the guarantee application process be carried out through Sevitren Modelismo Ferroviario, instead of doing it directly with the manufacturer, the client will bear the shipping costs corresponding to these services.
Returns and withdrawal from the contract.
If you are not satisfied with your purchase, you can exercise the right of withdrawal and return the product to us with all the original packaging and packaging, within 14 days of receipt, as long as the product is in the original packaging, unopened, in Perfect condition, and without manipulation. The digitization of a locomotive is considered manipulation of the product and will be excluded from this right.
Any return must be previously communicated to our email email@example.com
The return shipping costs will be borne by the customer, except when the return is due to an erroneous or defective product, only in this case, Sevitren model railway will assume the return shipping costs.
Once the return is received and it is verified that it comes in perfect condition, the amount will be refunded within a period not exceeding eight days.
The return will be sent to the following address:
Sevitren model railway. Avda. Torneo, 40 portal A Lower Right. Seville. 41002
Cancellations of purchases to customers
Sevitren reserves the right of freedom to sell its products, having absolute freedom to cancel any purchase by a client made through the web, in case of cancellation, the amount of the purchase will be refunded to the client by the same means of payment used By himself.
Place of the Contract and applicable jurisdiction
The laws and regulations applicable to this site are those in force in Spain at the time of any dispute.
For questions that arise about the interpretation, application and compliance with these general conditions, as well as the claims that may arise, all parties involved submit to the Judges and Courts of Seville, expressly waiving any other jurisdiction that could match them.